FAQ

Q1. Are my credit card details safe and secure when I shop at the Torpex website?

Shopping at Torpex is safe and secure, we value our customers information highly.

Q2.How do I reach customer care?

When you click on contact us you will see our details, you can get in touch with our friendly customer care service team. We are always willing to help our customers.

Q3.How do I check my order status?

You can log into your account to view or follow your order history or a member of our team will be willing to track it for you.

Q4.Does Torpex offer any guarantee for the purchases I make?

We at Torpex promise 100% satisfaction. If you are not satisfied with the products (for various reasons) you may return your purchase and a member of our team will help you in this matter.

Q5.What should I do if I have trouble placing an order?

For any technical difficulties you are experiencing on our website, please go on contact us, you can call our store and help you to select your order.